Privacy Policy

Last Updated: 31 July 2024

Welcome to Melody Sleep! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information from or about you when you visit our website.

1. Information We Collect
a. Personal Information: This includes information that can be used to identify you personally, such as your name, address, email address, telephone number, and payment information.
b. Non-Personal Information: We also collect information about your browsing behavior, such as the types of products you look at, the times you access our website, and the links you click on.

2. How We Use Your Information
a. To Provide Products and Services: We use your information to process your orders, handle returns, and provide customer service.
b. For Marketing Purposes: With your permission, we may send you emails about our store, new products, and other updates.
c. To Improve Our Store: We use non-personal information to understand how our customers use our website and to make improvements.

3. Sharing Your Information
We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your consent. However, we may share your information with:
a. Service Providers: Third parties who provide services on our behalf, such as payment processing, order fulfillment, and data analysis.
b. Legal Requirements: If required by law or if we believe it's necessary to protect our rights or the rights of others.

4. Your Choices
You can choose not to provide certain information, but this may limit your ability to use some of our services. You can also unsubscribe from our marketing communications at any time by following the unsubscribe link in the email.

5. Security of Your Information
We take reasonable measures to protect the information we collect from or about you from unauthorized access, misuse, or alteration.

6. Cookies and Other Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behavior and to enhance your experience on our site.

7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

8. Contact Us
If you have any questions about this Privacy Policy or our treatment of your information, please contact us at hello@melodysleep.com.sg.